Remote help
Fast support without waiting for a site visit.
Remote support is ideal for software issues, Microsoft 365 help, user guidance, setup questions and everyday troubleshooting. If a site visit is needed, we will tell you clearly.
Remote Support
Start a secure support session.
Choose the correct remote support download for your computer. Matmos will guide you through the next steps once the support tool is running.
Download Support Tool
Select your computer type.
Windowsdownload Windows remote supportFor Windows Systems
Apple / Macdownload Mac remote supportFor macOS Systems
Before you download
- Only start a session when you are speaking to Matmos.
- Do not share remote access codes with anyone you do not trust.
- Close private documents before the session begins.
Ready to transform your IT?Whether you’re looking for ongoing business IT support, stronger cyber security or help with technology at home, talk to Matmos.
Talk to our team